Product Features

A suite of connected solutions to manage complex tour workflows with everything in sync

Online

Payment Solutions : SPLITpayments

Direct entry banking to deliver Real-Time Direct Debit™ and Consent Management™ solutions

Payment Solutions : SecurePay

Secure payment integration and processing for VISA, Mastercard, Diners, JCB and Amex

Payment Solutions : Maxial Roomcharge

Send room charges to Hotel folios that use Maxial Property Management System

Payment Solutions : Safe2Pay

Secure payment integration and processing for VISA, Mastercard, Diners and Amex

Payment Solutions : Adyen Wallet

Integrate with Adyen Wallet and take payments via AliPay, Doku, WeChat, AliPay, Union Pay

POS and stock control

Make sales at the counter, call centre, wharf or airport. Manage inventory

Fully customisable translations

Multi-lingual content to reach a global market

Live availability

live inventory for secure and reliable operations

JSON API support

Integrate and share data using a RESTful API to a wide range of supported browser compatibility

Configurable web options per site

Create a seamless online experience with your own website

Image gallery

Show promotional image presentations on a tour by tour basis

Embedded video

Promote your tours online by video

Shopping cart experience

Bundle and sell tours or tour packages into a single booking with a single payment

Suggested tours

Related items feature to sell more by recommending similar tours bought by people interested in the tour, creating social proof.

Control what you want to sell and where

Group tours together to sell to a targetted audience. Tours can belong to multiple groups

Collect passenger details

Control what details to collect per tour, and store different passenger details per passenger type

Agent, operator and staff logon

Provide system access and encourage self-managed operations by user type

Passenger logon

Provide information to passengers online, and allow updates to Hotel pickup locations

Accommodation options

Enforce the number of people required for different room types

Customisation

Tour details for Enterprise and web

Content Management for what you wish to display for your tours online or at the counter

Mandatory pickup

Enforce a Hotel Pickup is selected for specific tours

Unlimited tour availability

Control take up with unlimited availability or complex drill-down component availability

Customise your own packages on the fly

Allow the customer to change dates and times of tours within a package

Web enabled tours, fares and times

Decide which tours, fares and times are available on each selling platform

Multiple tour grouping

Group tours together for displaying, showing availability, linking online, and reporting across multiple tours at once

Fare controlled pickup locations

Filter pickup locations based on specific fares within your tour. Allows great control of pricing and availability

Passengers per room for accommodation

Set restriction controls for room inventory / Control number of people required for different room types

Set exact prices for every variation of a tour

Pre-configure price matrices for dates, tours, fares, bus pickups, passenger type, agents, agent grouping, costs, sell, levies, GST exempt, and public holiday overrides. There is no room for errors

Manage inclusions and extras

Tour Packages can have included tours, and optional extras, controlled per fares and times

Multiple bus routes

Link multiple buses to individual tours, and share bus routes to multiple tours

Get Organised

Classify Organisations by type

Categorise organisation records by agent, operator, and more

Export any Search Result to a file

Export bookings, organisation, people, and tour details into CSV's or PDF's

Assign Sales Reps to Agent

Link Operator Sales Reps to different Agents, and list Agent Sales staff, and categorise in various ways for reporting

Supports all currencies

Multi-currency transactions, set prices in different currencies, set exchange rates

Terms and conditions

Set terms and conditions of engagement for Operators, Agents, and booked_by personnel

Map your suppliers and their organisations

Control commission and payment options per Branch offices of large businesses

Agent credit status

Manage agent credit status and payment options per business or brand

Agent commissions

Pre-configure agent commission structures and payment terms per business or brand or tour

Default pickup location

Set default pickup locations per Agent

Related bookings (other trips)

View related bookings by customer or agent

Manage Resources

Asset details

Record assets and their details in the database including location, category and type

CASA support

CASA support for aircraft (COG,arm,weights,fuel)

Aircraft specifications

Record aircraft specifications, seat layouts and zones

Custom manifests

Create customised manifests by aircraft

Live manifesting (additional option)

Live manifesting updated from reservations to loading

TV display (additional option)

TV display for passenger and crew

Manual or smart rules

Rules can be manually applied (promo code) or auto applied (smart rule)

Terms and conditions

Set terms and conditions based on smart rules

Preconfigure tour operations

Set criteria for tour codes, dates, day of week, categories, booked date, agents, days before travel, passenger type and passenger totals

Manage pricing

Supports booking total and passenger type price adjustments in dollars and percentages

Efficiency

Discounts

Generate automated vouchers ansd set discounts

GST matrices

Track GST payable by organisation / country

Country of origin

Determine country of origin of transactions and report on sales origins

Enquiry source

Record source of new business enquiry

Agent grouping

Group agents by type

Currency rates

Record currency rates at a point in time against a transaction

Crew credentials

Record crew qualifications and credentials which can control access to software and how it functions

Login locations

Login locations and associated cash tills

Control

Manage licences and logins

Limit what your staff, agents and passengers can access via their logins

Export to accounts packages

Custom export templates for accounts packages

Customise communications with clients, agents, staff and operators

Custom message templates for emails and SMS

Commission wizard

Apply bulk changes to Agents or Tours for seasonal changes or new tours/agents

Copy price tool wizard

Copy prices from one year to the next, or from one product to another

Audit trails

Complete tracking of every change made to any record and by whom and when

Search reservations

Fast lookup of reservation information

Mandatory passenger details

Customise fields to record which details are mandatory from passengers

Set the status of a booking

Create quotes, unconfirmed, and pending payment bookings early in the sales cycle

Passenger ID's

Automated allocation of passengers to tours and extras

Price adjustments

Adjust booking prices on the fly or from a list of available discounts

Boarding pass printing

High-volume boarding pass printing solutions on request

Email confirmation

Email passengers and agents confirmation with a choice of attachments

Passenger accounts

Create passenger accounts for an ongoing relationship

Diary

Automatically diarise copies of email confirmations and payment requests associated with each person or booking

Customisable reporting

Pickup, tour and option manifest reports. Agents, passenger, reconciliations & revenue

Financial archive

Archive and store financial data

Online Booking Engine (ResWeb)

Make online tour booking easy for customers with a seamless experience

Online

Payment Solutions : SecurePay

Secure payment integration and processing for VISA, Mastercard, Diners, JCB and Amex

Fully customisable translations

Multi-lingual content to reach a global market

JSON API support

Integrate and share data using a RESTful API to a wide range of supported browser compatibility

Configurable web options per site

Create a seamless online experience with your own website

Embedded video

Promote your tours online by video

Shopping cart experience

Bundle and sell tours or tour packages into a single booking with a single payment

Suggested tours

Related items feature to sell more by recommending similar tours bought by people interested in the tour, creating social proof

Control what you want to sell and where

Group tours together to sell to a targetted audience. Tours can belong to multiple groups

Collect passenger details

Control what details to collect per tour, and store different passenger details per passenger type

Agent, operator and staff logon

Provide system access and encourage self-managed operations by user type

Passenger logon

Provide information to passengers online, and allow updates to Hotel pickup locations

Accommodation options

Enforce the number of people required for different room types

Customisation

Mandatory pickup

Enforce a Hotel Pickup is selected for specific tours

ResPax Enterprise Tour Management

Take your tour business further with the latest advanced features in one powerful system

Online

Payment Solutions : SPLITpayments

Direct entry banking to deliver Real-Time Direct Debit™ and Consent Management™ solutions

Payment Solutions : SecurePay

Secure payment integration and processing for VISA, Mastercard, Diners, JCB and Amex

Payment Solutions : Maxial Roomcharge

Send room charges to Hotel folios that use Maxial Property Management System

POS and stock control

Make sales at the counter, call centre, wharf or airport. Manage inventory

Image gallery

Show promotional image presentations on a tour by tour basis

Shopping cart experience

Bundle and sell tours or tour packages into a single booking with a single payment

Customisation

Tour details for Enterprise and web

Content Management for what you wish to display for your tours online or at the counter

Unlimited tour availability

Control take up with unlimited availability or complex drill-down component availability

Customise your own packages on the fly

Allow the customer to change dates and times of tours within a package

Web enabled tours, fares and times

Decide which tours, fares and times are available on each selling platform

Multiple tour grouping

Group tours together for displaying, showing availability, linking online, and reporting across multiple tours at once

Fare controlled pickup locations

Filter pickup locations based on specific fares within your tour. Allows great control of pricing and availability

Passengers per room for accommodation

Set restriction controls for room inventory / Control number of people required for different room types

Set exact prices for every variation of a tour

Pre-configure price matrices for dates, tours, fares, bus pickups, passenger type, agents, agent grouping, costs, sell, levies, GST exempt, and public holiday overrides. There is no room for errors

Manage inclusions and extras

Tour Packages can have included tours, and optional extras, controlled per fares and times

Multiple bus routes

Link multiple buses to individual tours, and share bus routes to multiple tours

Get Organised

Classify Organisations by type

Categorise organisation records by agent, operator, and more

Export any Search Result to a file

Export bookings, organisation, people, and tour details into CSV's or PDF's

Assign Sales Reps to Agent

Link Operator Sales Reps to different Agents, and list Agent Sales staff, and categorise in various ways for reporting

Supports all currencies

Multi-currency transactions, set prices in different currencies, set exchange rates

Terms and conditions

Set terms and conditions of engagement for Operators, Agents, and booked_by personnel

Map your suppliers and their organisations

Control commission and payment options per Branch offices of large businesses

Agent credit status

Manage agent credit status and payment options per business or brand

Agent commissions

Pre-configure agent commission structures and payment terms per business or brand or tour

Default pickup location

Set default pickup locations per Agent

Related bookings (other trips)

View related bookings by customer or agent

Manage Resources

Asset details

Record assets and their details in the database including location, category and type

CASA support

CASA support for aircraft (COG,arm,weights,fuel)

Aircraft specifications

Record aircraft specifications, seat layouts and zones

Custom manifests

Create customised manifests by aircraft

Live manifesting (additional option)

Live manifesting updated from reservations to loading

TV display (additional option)

TV display for passenger and crew

Manual or smart rules

Rules can be manually applied (promo code) or auto applied (smart rule)

Terms and conditions

Set terms and conditions based on smart rules

Preconfigure tour operations

Set criteria for tour codes, dates, day of week, categories, booked date, agents, days before travel, passenger type and passenger totals

Manage pricing

Supports booking total and passenger type price adjustments in dollars and percentages

Efficiency

Discounts

Generate automated vouchers ansd set discounts

GST matrices

Track GST payable by organisation / country

Country of origin

Determine country of origin of transactions and report on sales origins

Enquiry source

Record source of new business enquiry

Agent grouping

Group agents by type

Currency rates

Record currency rates at a point in time against a transaction

Crew credentials

Record crew qualifications and credentials which can control access to software and how it functions

Login locations

Login locations and associated cash tills

Control

Manage licences and logins

Limit what your staff, agents and passengers can access via their logins

Export to accounts packages

Custom export templates for accounts packages

Customise communications with clients, agents, staff and operators

Custom message templates for emails and SMS

Commission wizard

Apply bulk changes to Agents or Tours for seasonal changes or new tours/agents

Copy price tool wizard

Copy prices from one year to the next, or from one product to another

Audit trails

Complete tracking of every change made to any record and by whom and when

Search reservations

Fast lookup of reservation information

Mandatory passenger details

Customise fields to record which details are mandatory from passengers

Set the status of a booking

Create quotes, unconfirmed, and pending payment bookings early in the sales cycle

Passenger ID's

Automated allocation of passengers to tours and extras

Price adjustments

Adjust booking prices on the fly or from a list of available discounts

Boarding pass printing

High-volume boarding pass printing solutions on request

Email confirmation

Email passengers and agents confirmation with a choice of attachments

Passenger accounts

Create passenger accounts for an ongoing relationship

Diary

Automatically diarise copies of email confirmations and payment requests associated with each person or booking

Customisable reporting

Pickup, tour and option manifest reports. Agents, passenger, reconciliations & revenue

Financial archive

Archive and store financial data

ResPax Operator Network

List your tours fast on 100’s of booking sites, including Viator, Hero and Livn GDS

Online

Payment Solutions : SecurePay

Secure payment integration and processing for VISA, Mastercard, Diners, JCB and Amex

Payment Solutions : Adyen Wallet

Integrate with Adyen Wallet and take payments via AliPay, Doku, WeChat, AliPay, Union Pay

Live availability

live inventory for secure and reliable operations

JSON API support

Integrate and share data using a RESTful API to a wide range of supported browser compatibility

Shopping cart experience

Bundle and sell tours or tour packages into a single booking with a single payment

Customisation

Mandatory pickup

Enforce a Hotel Pickup is selected for specific tours

Skydiving Reservations

Skydiving booking software to run your entire business, from check-in to Geronimo!

Manage Resources

CASA support

CASA support for aircraft (COG,arm,weights,fuel)

Aircraft specifications

Record aircraft specifications, seat layouts and zones

Custom manifests

Create customised manifest by aircraft

Live manifesting (additional option)

Live manifesting updated from reservations to loading

TV display (additional option)

TV display for passenger and crew

Efficiency

Crew credentials

Record crew qualifications and credentials