About Us

AsiaPac's No. 1 Tour Reservation System Provider

Your Tour Operations Connected by ResPax

Founded in 1999, ResPax streamlines tourism operations, so tour operators and travel agents can spend more time growing their business.

Our Experience

Today’s customer expects more. Success requires a tailored approach, each tour carefully packaged for its target segment and delivered flawlessly. ResPax makes this possible.

Our investment in R&D over 20 years’ shows through in a mature suite of software products that can be customised to your business needs by Business Analysts and travel reservation experts.

One workflow to manage it all

ResPax goes way beyond regular tour management software, giving customers a single workflow to manage all their operations with online bookings, channel manager and enterprise-grade reservations system.

Everyone gets training. Every feature is supported. Everything runs smoothly. ResPax software is flexible, so it can be adapted to your requirements for all workflows - tour operations, customer and agent management, sales and marketing, and accounting and finance.

Stories

"ResPax has been vital to growing our online commerce globally."

Jill Goodworth
Quicksilver Group

Global Reach

Reach more customers

ResPax has the largest channel partner network for Australia, New Zealand and Asia, connecting tour operators and agents around the world. Today 1000’s of businesses use ResPax to reach millions of customers globally, from small day tour operators to large international operators such as Diageo and Suncorp.

Owned by Trinity Software Australia, a private company based in Cairns Australia, ResPax is a Microsoft Business Partner, Google accredited agency and Google Channel partner.

Our History
1999
  • ResPax developed by Trinity Software
  • Welcome Raging Thunder and Ocean Spirit Cruises
  • ResPax goes international
2006
  • SaaS service model with remote hosted clients
2007
  • ResPax Operator Network (RON)
2008
  • ResPax TourDesk
  • ResPax Lite
2011
  • ResPax Enterprise upgraded
2013
  • Next-generation ResPax Enterprise
  • ResWeb2 online booking engine
2014
  • $40 million in sales for ResPax customers through RON
  • Welcome Tjapukai, Nit Miluk and Lion Co’s XXXX Brewery
2015
  • Welcome Diageo (Bundaberg Rum), Seaswift, Go West and The Discovery Group
2019
  • User Experience (UX) systems update

Meet the Leadership Team

Since 1999, the team at ResPax has been developing enterprise-grade reservation software with a custom flavour for leading brands, small operators, and forward-looking organisations of all kinds.

Scott Pithers

General Manager

As General Manager of ResPax Australia, Scott is responsible for the overall strategic direction and management of the company.

He is passionate about making reservation software that helps businesses compete now and, in the future, using his wealth of knowledge in accounting, business, travel and IT.

Steve Cullen

Product Manager

With years in travel, and an unbeatable understanding of the extensive ResPax feature set, Steve knows what the opportunities are.

He can quickly translate the most complex customer requirements into a clear, accurate and meaningful delivery plan - whether it’s a global tier-one client, or sole operator.

Adam O’Malley

Customer Success Manager

An experienced problem solver and technology buff who lives and breathes travel and tourism, Adam is responsible for ensuring client satisfaction and that every outcome exceeds expectations.

He likes nothing better than to hear a customer say, "ResPax made my life easier".